Sustainability
Last update: 01 December 2025We are committed to building a sustainable future through our Sustainability Plan, grounded in transparency and accountability. Our initiatives aim to create a positive impact on people’s wellbeing and the working environment.
Responsible Growth: Implementing the Sustainability Report
The publication of our Sustainability Report reinforces KOS Group’s commitment to disclosing non-financial information with greater transparency towards all stakeholders.
The need to adopt a sustainable and resilient business model — along with the will to improve social, economic and environmental sustainability — has led to the creation of our first Sustainability Plan.
This programme outlines clear objectives through to 2025, positioning KOS as a key driver of healthcare system sustainability, while remaining true to its mission: improving patients’ quality of life.
Sustainability Report: Highlights
Sustainable Development Goals (SDGs)
Multi-year goals aligned with the United Nations Sustainable Development Goals (SDGs).
To define its long-term sustainability strategy and objectives, KOS has aligned with the United Nations Sustainable Development Goals (SDGs). We have identified the goals to which we can make a meaningful contribution, based on our business model and core activities.
Sustainability Plan
KOS Group’s Sustainability Plan is structured around three main focus areas, which reflect our priority commitments for 2025. Each area includes specific sustainability challenges, monitored through KPIs and targets.
We are committed to developing increasingly responsible service delivery models that create a positive impact on both individuals and the wider communities we serve.
Supporting professional growth:
Increase the number of annual training hours for employees and external staff- Promote a people-centred approach
- Encourage onboarding completion for new hires through corporate culture training
Ensuring a safe and motivating work environment:
- Reduce the gender pay gap
- Improve employee satisfaction and engagement
- Lower the incidence of workplace injuries
Contributing to local community impact:
- Increase the number of local sustainability projects
We are committed to delivering high-quality services that continuously improve the lives of patients and clients.
Driving continuous service improvement:
- Improve the Net Promoter Score (NPS)
- Improve results from internal clinical audits
- Expand the use of Electronic Health Records across facilities
Ensuring compliance and ethical practice:
- Improve performance in internal administrative and management audits
- Screen suppliers based on ESG certifications as part of the procurement evaluation process
We aim to continuously enhance the quality of services provided, while ensuring transparency, regulatory compliance and accessibility of information.
Reducing emissions and optimising energy use:
- Increase the share of electricity from renewable sources
- Reduce overall energy consumption
Minimising waste and promoting recycling and reuse of resources:
- Reduce food waste
Policy
KOS Group has adopted dedicated policies to formalise its sustainability commitments and embed them within the organisation and in relations with stakeholders.
Respect for human rights
KOS Group Environmental Policy